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Diablo 3 317002 eu forum1/29/2024 ![]() ![]() I can only theorise that shutting down the agent process cuts the connection properly and somehow allows us to get into the game properly. The agent process is linked to the Diablo 3's login process. Either way, I've been attempting to log in for the last three hours and this has been the furthest progress I've come across. After ending the Agent.exe process you then alt-tab back into D3, cancel the login and try again until you can get the retrieval status. It basically came down to getting the login status to "Retrieving Hero List". Though unless you're able to get past the 317002 error code, you won't be playing either way. "After the third attempt at this, it actually worked. Here is a post on page 3 from a guy it worked for. Once you do this and go back to the game the screen will change and you can select your Hero and begin to play! If you are stuck with "Retrieving hero list" you need to Alt-Tab, open the Task Manager in windows and end the "Agent" process in the list.
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